1. Introduction

Maximiz.ai is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and store your information. As the owner and operator of our Services, Maximiz.ai collects information from you (“you,” “your,” or “user”) as a user of our Services. This Privacy Policy is to be read in conjunction with our Terms of Service and is incorporated into the Terms of Service as a single agreement. All capitalized terms not defined in this Privacy Policy shall have the meanings ascribed to them in the Terms of Service.

Please review this Privacy Policy periodically, as it may be revised from time to time. If you do not agree with or accept this Privacy Policy in its entirety, you must not access or use our Services. Your continued use of our Services following any changes to this Privacy Policy signifies your acceptance of the revised policies.

2. Applicability of Privacy Policy

This Privacy Policy applies to information collected by us through the following means:

  • Via our Services
  • Through your submission of any User Content or other communications between you and us; or
  • Through third parties, offline, or through any other means, including on any other website operated by Maximiz.ai, our partners, or any third party.

3. Information We Collect About You and How We Collect It

We collect various categories of information (collectively referred to as “Personal Information”) from and about users of our Services, including but not limited to:

  • Direct Submissions: Information you provide directly to us, such as your name, email address, telephone number, physical address, payment details, business information, and other identifying details.
  • Third-Party and Usage Information: Information shared with us by third parties or collected through your use of our Services. This includes your IP address, device ID, first and third-party cookies, local browser storage data, connection details, operating system information, and other data regarding your internet connection, the equipment you use to access our Services, and your usage details.
  • Usage Data: Data related to your interactions with emails and websites on our Services or those of our customers.
  • Demographic information: Data such as inferred income or age range, household size, or home ownership
  • Information regarding consumer interests: data such as what type of products you may be interested in, or what types of hobbies you might have, such as whether you are a likely pet owner or a sports or art enthusiast
  • Automatically Collected Information: Information that is automatically gathered, which may include usage data, IP addresses, and data collected through cookies, web beacons, and other tracking technologies.
  • Third-Party Provided Information: Information supplied by various third-party entities, such as partners or service providers we engage to assist us.

The information we collect may include Personal Information, or we may maintain or associate it with Personal Information collected through other means or received from third parties. This information assists us in enhancing and delivering services to our customers by enabling us to:

  • Analyze Usage Patterns: Understand how individuals use our customers’ websites or interact with emails.
  • Preference Storage: Store information about your preferences, allowing us to tailor our Services to your individual needs.
  • Interaction Analysis:Comprehend how you engage with our customers’ communications.
  • Recognition: Identify you when you return to our Services or visit a customer’s website.

4. Cookies and Other Tracking Technologies

A cookie is a small file containing a string of characters, such as a unique browser identifier, stored on your computer or device. We utilize cookies to recognize and identify you, as well as to understand how you interact with our Services or our customers’ websites and emails. You have the option to refuse browser cookies by activating the appropriate settings on your browser. However, please note that if you choose this setting, certain parts of our Services may not function correctly. Unless you have configured your browser to refuse cookies, our system will issue cookies when you navigate to our Services. A pixel tag (also known as a web beacon or clear GIF) is an invisible 1x1 pixel placed on certain web pages. When you access these web pages (e.g., a marketer’s website), pixel tags may generate a generic notice of the visit and allow our partners (or us) to read the cookies deployed by the respective company or server. Pixel tags, used in conjunction with cookies, track site activity by a particular device. If cookies are disabled, pixel tags will only detect a website visit.

Maximiz.ai and its affiliated entities employ industry-standard technologies, such as cookies and similar tracking mechanisms, as detailed herein. These technologies are utilized by us and/or our service providers on our website. Additionally, our business partners may deploy these technologies within their respective marketing services.

We may collaborate with third parties or service providers to deliver or improve our services (e.g., for ad customization or browser cookie placement) and to provide marketers with access to or use of our Information, often in a de-identified format. These partners may set and access their own cookies, pixel tags, and similar technologies on your browser, which may have varying expiration periods. Additionally, these partners may collect diverse types of information about your browser, device, or browsing activities through these cookies. By employing Cookies in this manner, relevant content is delivered to you and replaces non-relevant communications with advertisements that better align with your interests.

5. How We Use Your Information

We utilize the information we collect about you or that you provide to us, including any Personal Information, for the following purposes:

  • Platform Availability: To make our Services available for your use.
  • Responding to Requests: To respond to your inquiries and requests.
  • Purpose Fulfilment: To fulfil any other purpose for which you provide the information.
  • Account Notifications: To provide you with notices regarding your account.
  • Contractual Obligations: To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • Platform Updates: To notify you about changes to our Services or any products or services we offer or provide through it.
  • Authentication: To identify or authenticate your access to and use of our Services.
  • Customer Services: To provide services to our customers or partners, which may include using your information to identify you through your email address.
  • Described Uses: In any other manner we may describe when you provide the information.

6. Information Disclosure Guidelines

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information as follows:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we engage to support our business operations, including but not limited to payment processing, marketing, and retargeting services.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Maximiz.ai is among the assets transferred.
  • To third parties for the purpose of marketing their products or services to you, provided you have not opted out of these disclosures.
  • To our customers, regarding which of their customers or prospective customers may be interested in our customer’s business offerings.
  • To our customers to provide supplemental services such as marketing optimization, campaign management, analysis, and optimization.

Furthermore, we retain the right to utilize your Personal Information when necessary to:

  • Comply with any court order, applicable law, or legal process, including responding to any governmental or regulatory request.
  • Enforce or apply our terms of use and other agreements.
  • Disclose information if we believe it is necessary or appropriate to protect the rights, property, or safety of Maximiz.ai, our partners, customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.

7. Links

This website may include links to external websites that Maximiz.ai believes may be of interest to users. Maximiz.ai disclaims any responsibility for the privacy practices or content of these external sites or entities.

8. Choices Regarding Your Personal Information

We are committed to providing you with options concerning the Personal Information you share with us. To facilitate this, we have established the following mechanisms to give you control over your information:

  • Tracking Technologies: You have the ability to configure your browser to reject all or certain browser cookies, or to notify you when cookies are being sent. Please be aware that if you disable or refuse cookies, some parts of this site may become inaccessible or may not function correctly.
  • Disclosure of Your Information: If you prefer that we do not share your Personal Information with unaffiliated or non-agent third parties, or if you wish to remove your Personal Information from our services, you can opt-out by visiting https://app.maximiz.ai/optout
  • Targeted Advertising: Should you wish to prevent us from using the information we collect or that you provide to deliver marketing services to our customers through targeted advertising, you may opt-out by visiting this link for more information. http://www.aboutads.info/choices
  • Offers from Our Customers: If you do not want your Personal Information or email address to be used by our customers, you can opt-out by sending an opt-out message to our customers or by unsubscribing or opting out using the provided links. If you have received a promotional email from us, you may reply to that email requesting to be excluded from future email distributions.

9. Data Retention and Deletion

We retain personal data for the duration necessary to achieve the purposes for which it was collected, or as mandated by applicable laws and regulations. The retention periods for different types of data may vary based on their purpose and legal requirements. Users have the right to request the deletion of their data at any time by sending a request via the Support Portal or ‘Contact Us’ form.

10. Third-Party Use of Cookies and Other Tracking Technologies

Our Services employs third-party cookies and other tracking technologies. Certain content or applications available on our Services are provided by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may utilize cookies, either independently or in combination with other tracking technologies, to gather information about you or your customers. The data collected may be linked to your Personal Information or may include Personal Information about your online activities over time and across various websites and other online services.

We do not have control over these third parties’ tracking technologies or their usage. For any inquiries regarding an advertisement or other targeted content, please contact the respective provider directly.

We do not control third parties’ collection or use of your information. However, these third parties may offer you options to opt out of having your information collected or used in this manner. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative (“NAI”) by visiting the NAI’s website, https://optout.networkadvertising.org.

11. California Residents

Under California Civil Code Section 1798.83, also known as the “Shine The Light” law, California residents have the right to request and obtain, once a year and free of charge, information regarding the categories of personal information (if any) that we disclosed to third parties for direct marketing purposes, as well as the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year. If you are a California resident and wish to make such a request, please contact us via our Support Portal or ‘Contact Us’ form.

12. Do Not Track

By providing us with your information, you consent to receive communications from us via email or other electronic services. You may opt out of certain communications by notifying us via the Support Portal or ‘Contact Us’ form, that you no longer wish to receive them. We will make reasonable efforts to promptly remove you from our list upon receiving such a request.

Please note that some internet browsers may be configured to send “Do Not Track” signals to the online services you visit. Currently, we do not respond to “Do Not Track” or similar signals. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.

13. Data Security and Integrity

We employ industry-standard measures to protect your Personal Information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please be aware that the transmission of information over the internet is not entirely secure. While we strive to safeguard your Personal Information, we cannot guarantee its security during transmission to our Services. Any transmission of Personal Information is at your own risk. We are not responsible for any circumvention of privacy settings or security measures on our Services.

14. Restriction and Data Collection Policy

Our Services are strictly intended for users who are 18 years of age or older. Individuals under the age of 18 are prohibited from providing any information to or on our Services. We do not knowingly collect personal information from children under 18. If you are under 18, you must not use or provide any information on our Services, including but not limited to your name, address, telephone number, or email address.

If we become aware of having collected personal information from a child under 18 without verified parental consent, we will take immediate steps to delete such information. If you believe that we might have any information from or about a child under 18, please contact us via our Support Portal or ‘Contact Us’ form.

15. Changes to Our Privacy Policy

We may periodically update our Privacy Policy. In the event of material changes to the handling of users’ Personal Information, we will notify you, and you may be required to accept these changes. The date of the most recent revision is indicated at the top of the policy. It is your responsibility to ensure that we have a current, active, and deliverable email address to facilitate such notifications. We encourage you to regularly review our Services and this Privacy Policy for any updates.

16. Non-US Users

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, where privacy laws may not offer the same level of protection as those in your jurisdiction. By consenting to this Privacy Policy and submitting your information, you agree to such transfers.

Information will be collected, processed, stored, disclosed, and disposed of in accordance with applicable United States (“US”) laws. If you are not a resident of the US, you acknowledge and agree that we may collect and use your information and disclose it to entities outside your jurisdiction. Additionally, such information may be stored on servers located outside your jurisdiction. Please note that US law may not provide the same degree of protection for your information as the laws of other countries.

17. Contact Information

If you have any questions or comments regarding this Privacy Policy and our privacy practices, please contact us via our Support Portal or ‘Contact Us’ form.